From managing customer conflict to driving business results, the Leadership 101 Bundle will give you the insight and resources to see immediate results.
Improve your skills when dealing with angry or dissatisfied guests. Sharpen your ability to resolve conflict and increase customer loyalty.
This workshop will help you understand, identify and improve the KPIs that will drive results and improve the health of your business.
Understand what it means to teach people the skills they need to show up in a way that’s aligned with your organizational values.
Courses are stand alone and do not need to be taken in any particular order. Each includes the following:
A downloadable workbook with activities, additional resources, notes and vocabulary to help you reinforce new concepts and develop business strategy.
Depending on the course, you will received downloadable templates & spreadsheets that you can customize and implement in your business.
Join the conversation on the Connect Hospitality private Facebook discussion group.
All prices are in Canadian dollars and subject to 5% GST
$337.00
Course Bundle Price
